COLUMBUS, Ind., (Jan. 13, 2013) – Toyota Material Handling, U.S.A, Inc. (TMHU) today announced Toyota Genuine Parts ranked highest against competing brands in all four categories measured in the 2013 Lift Truck Parts Study*. Material handling professionals that participated in the survey rated Toyota the highest in terms of reliability, durability, quality and as the best value for the money for their lift truck parts.
The annual survey, conducted by Peerless Research Group, gauges what material handling professionals consider as the most important attributes for lift truck parts purchases and which brands of lift truck accessories lead in these key factors.
“Toyota parts have built a reputation for their high level of quality and durability, and this survey validates the company’s commitment to delivering the highest caliber of genuine parts and accessories to help our customers’ lift trucks run at optimal performance and maximize their investment,” said Terry Rains, vice president of aftermarket sales for TMHU.
Responses were collected from more than 300 industry decision-makers, readers of Modern Materials Handling magazine, involved in the purchasing of material handling equipment, products, technologies and services. The majority of those surveyed are plant managers, distribution center and warehouse managers, and corporate managers within manufacturing and distribution facilities across a wide range of businesses and industries including automotive, food and beverage, machinery and wholesale trade.
Respondents’ comments regarding Toyota lift truck parts, included:
- Our Toyota never has down time, it just keeps on going.
- While being in business with Toyota the majority of our lives, our repairs have decreased and our operator satisfaction has increased.
- Toyota parts offer the best overall package from ordering to delivery to installation to longevity.
About Peerless Media and Peerless Research Group
Peerless Media produces industry-leading publications and websites – Modern Materials Handling, Logistics Management, Supply Chain Management Review andMaterial Handling Product News – for the supply chain, logistics and materials handling markets. As a division of Peerless Media, Peerless Research Group specializes in marketing and media research solutions for materials handling, logistics and supply chain marketers.
About Toyota Material Handling, U.S.A., Inc.
Celebrating more than 45 years in business in North America, TMHU is the supplier of Toyota lift trucks, the number one selling brand since 2002. In addition to the full line of high-quality lift trucks, the company’s extended industrial equipment solutions include Automatic Guided Vehicles and tow tractors.
Quality is the hallmark of the Toyota Production System practiced at all Toyota manufacturing facilities, including Toyota Industrial Equipment Mfg., Inc. (TIEM), a zero-landfill facility in Columbus, Ind. TIEM, named a 2011 North American Best Plant by IndustryWeek magazine, is a member of the National Safety Council, complies with the ISO 14001 standard from the International Organization for Standardization and has produced nearly 450,000 Toyota lift trucks since its opening in 1990.
Toyota’s commitment to excellence in customer service extends throughout the U.S. and Canada. With more than 70 authorized Toyota Industrial Equipment dealers and more than 220 dealership locations throughout North America, Toyota dealers offer comprehensive customer service and support, including one stop shopping for both new and used lift trucks, rentals, parts and service, fleet servicing and financing. For more information on TMHU, please visit http://www.toyotaforklift.com/, www.facebook.com/ToyotaForklift or twitter.com/ToyotaForklift or call 1-800-226-0009.
*Lift Truck Parts Study conducted by Peerless Research Group in 2013.